Terms and Conditions | Tech Solution

Privacy Policy / Terms and Conditions Tech Solution IoT

Effective Date: 08/13/2014

Introduction

Welcome to Tech Solution IoT ("we," "our," or "us"). We are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in connection with our SMS Application-to-Person (A2P) 10-Digit Long Code (10DLC) campaigns powered by Twilio. These SMS campaigns are used to send alerts or events to end users of our IoT platform, Tech Solution IoT, accessible at www.techsolutioniot.com. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect the following personal information when you interact with our IoT Platform:

Mobile Phone Number: We collect your mobile phone number when you opt-in to our SMS alert/event services.
Message Content: We collect the content of any SMS messages sent to or received from you, including alerts and event notifications.
User Preferences: Information related to your preferences for receiving alerts, such as specific events or types of notifications.

1.2 Non-Personal Information
We may also collect non-personal information related to your interaction with our SMS campaigns, such as:

Usage Data: Information about how you interact with our SMS services, including the time, date, and frequency of messages.

2. How We Use Your Information

2.1 Service Delivery
We use the personal information we collect to provide and enhance our SMS alert/event services. This includes sending you SMS messages that you have opted in to receive, such as critical alerts, event notifications, and updates related to your IoT devices.

2.2 Consent Management
We use your information to manage your consent preferences, including confirming your opt-in to receive SMS communications and processing opt-out requests.

3. How We Protect Your Information

3.1 Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Twilio, our SMS service provider, also adheres to strict security standards to ensure your data is secure.

4. Information Sharing and Disclosure

4.1 No Sharing with Third Parties
We do not sell, rent, or share your mobile information, including your phone number and message content, with third parties or affiliates for marketing or promotional purposes.

4.2 Service Providers
We may share your information with third-party service providers, such as Twilio, who assist us in delivering our SMS campaigns. These service providers are contractually obligated to protect your personal information and use it only for the purpose of providing services on our behalf.

5. Your Choices and Consent

5.1 Opt-In Consent
You will only receive SMS alerts and event notifications from us if you have provided explicit consent. Consent can be provided through:

Online Forms: By entering your mobile number and agreeing to receive SMS alerts through our online registration forms at www.techsolutioniot.com/register.
Web-Based Consent: Through a web interface or application on our platform where you confirm your consent.

5.2 Opt-Out Options
You can opt out of receiving SMS messages at any time by:

Texting “STOP” to the 10DLC number from which you received messages. This will automatically unsubscribe you from further messages.
Contacting Us Directly: You can also contact our customer support team to request that your mobile number be removed from our SMS lists.
Unsubscribe Links: If available, use any web-based unsubscribe link provided in our SMS messages or other communications.
Online Platform: To stop receiving SMS alerts, you can update your preferences by turning off SMS notifications in your profile on techsolutioniot.com. Visit your account settings to manage your preferences.

6. Your Rights

You have the right to:

Access Your Information: Request a copy of the personal information we hold about you.
Correct Your Information: Request that we correct any inaccuracies in your personal information.
Delete Your Information: Request that we delete your personal information from our records.
Withdraw Consent: Withdraw your consent to receive SMS messages at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by sending an email notification, SMS to the mobile number you provided or by posting a notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS Alert service, please contact us at:

Tech Solution IoT
www.techsolutioniot.com
ts@techsolution-si.com
929-681-5645

By using our SMS alert/event services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

This privacy policy ensures that your mobile information is protected and will not be shared with third parties for marketing purposes.

Terms and Conditions TechSolution-SI.com

Welcome to Tech Solution!

These terms and conditions outline the rules and regulations for the use of Tech Solution SI LLC's Website's, located at https://techsolution-si.com and https://techsolutioniot.com

By accessing this website's, we assume you accept these terms and conditions. Do not continue to use Tech Solution if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Tech Solution, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Tech Solution SI LLC and/or its licensors own the intellectual property rights for all material on Tech Solution. All intellectual property rights are reserved. You may access this from Tech Solution for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Copy or republish material from Tech Solution
Sell, rent, or sub-license material from Tech Solution
Reproduce, duplicate or copy material from Tech Solution
Redistribute content from Tech Solution

This Agreement shall begin on the date hereof.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Tech Solution SI LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Tech Solution SI LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Tech Solution SI LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.